We’re open 24 hours a day 7 days a week, 52 weeks a year!
The reception is open 8am to 6pm, so on your first visit please come between these hours so we can get you all set up and settled.
We are open 24 hours a day, but you need to sign up first before 6pm to get access.
We are close to the mainland so the internet on Koh Lanta is very fast. We have two optic fibre connections from different providers. These are link shared with fail-over to make sure we always have internet. Our combined bandwidth is 150 Mbps down and 35 Mbps up. Our speed tests see us constantly going over 50 Mbps down and 25 Mbps up. Here is a link to a speedtest: http://www.speedtest.net/my-result/5279907190 We have a UPS (uninterruptible power supply) unit on all our networking equipment. This means that our internet doesn’t go down if the mains power fails and then we run our generator, so the internet is uninterrupted.
We have a back up generator, so if mains power goes down, we can turn on our generator. There will be several minutes when there is no power as we turn the generator on, so make sure you’ve always got some charge on your devices. Once the generator’s on, we can power fans, lights, computers, but the AC will be off until the mains power is back on.
Building electrics are earthed, and we provide power boards with surge protection.
Whilst we have done all we can to keep power on, keep internet connections solid, and protect from electricity surges, we can’t take any responsibility for any damage to equipment or loss of data due to internet or power disruption.