We’re open 24 hours a day 7 days a week, 52 weeks a year!
The reception is open and staffed from 9am to 6pm, so on your first visit please come between these hours so we can welcome you, get you all set up and settled.
We have three fibre optic connections from different providers to try to guarantee our internet never goes down.
Our total bandwidth is over 1Gb/s down and 450 Mb/s up. Our speed tests see us constantly going over a solid and stable 200 Mp/s down and 200 Mb/s up. Here is a link to a speedtest: https://www.speedtest.net/result/7588181224
We have industrial UPS (uninterrupted power supply) unit on all our networking equipment which gives our network a 3-4 hour backup. This means that our internet doesn’t go down if the mains power fails. For longer power cuts we employ generators.
We have two back up generators, so if mains power goes down, we can turn on our generators. There might be few minutes when there is no power as switch over, so make sure you’ve always got some charge on your devices. Once the generator’s on, we can power fans, lights, computers, but the AC will be off until the mains power is back on. The Network will never go down as it is constantly protected by two UPS units.
Building electrics are earthed, and we provide power boards with surge protection.
Whilst we have done all we can to keep power on, keep internet connections solid, and protect from electricity surges, we can’t take any responsibility for any damage to equipment or loss of data due to internet or power disruption.