Frequently Asked Questions
Where is KoHub?
The space is located a short walk from Long Beach here
What are KoHUB's Opening Hours?
We’re open 24 hours a day 7 days a week, 52 weeks a year! The reception is open 8am to 6pm, so on your first visit please come between these hours so we can get you all setup and introduce the system for nighttime access.
What's the internet speed and reliability at KoHUB?
We are close to the mainland so the internet on Koh Lanta is very fast. We have four fibre optic connections from different providers. These are setup to fail-over to make sure we always have internet. Our combined bandwidth is 1,100 Mbps down and 450 Mbps up. No matter how many members we have onsite, our speed tests see us constantly going over 100-200 Mbps down and 100-200 Mbps up. Here is a link to a speed test. We have a UPS (uninterruptible power supply) unit on all our professional networking equipment. This means that our internet doesn’t go down if the mains power fails and then we run our generator. The internet is uninterrupted and with the generator, we can charge laptops as well.
Is the power reliable? What about power cuts? You're on an island.
Power is pretty stable on Koh Lanta, and we only experience power cuts about once every month or so, and only for a couple of hours. We have a back up generator, so if mains power goes down our UPS provides power for the network until we turn on our generator. There will be several minutes when there is no power for the rest of the building as we go about the business of turning the generator on. Once the generator’s on, we can power fans, lights, computers, but the AC will be off until the mains power is back on. Building electrics are earthed, and we provide power boards with surge protection. Whilst we have done all we can to keep power on, keep internet connections solid, and protect from electricity surges, we can’t take any responsibility for any damage to equipment or loss of data due to internet or power disruption.
How far away is the beach?
Just a short walk or bike ride from KoHub!
Do you have external monitors that you can rent?
We rent 22-24 Inch full HD (HDMI) monitors for 100/400/1200 baht (day/week/month). Please ask at reception.
Where can we get Digital Nomad Insurance for our stay?
We get asked this all the time there is now only one company who offer insurance to people already on the road. Our top recommendation is Safety Wing, they are an insurance company set up specifically for Digital Nomads and are underwritten by Lloyds.
We have a partnership deal with Safety Wing so if you sign up with them using our link we will promise to put all the rewards straight back into the community and your space. Its a real win-win-win for everyone. Check them out.
Do I need to make a reservation in advance to use KoHub?
No, you do not need to make a reservation in advance. If you are a big group traveling together, we would appreciate if you could drop us an email in advance.
What kind of memberships do you offer?
We offer daily, weekly and monthly pass. We do not have any memberships by the hour or half day. Our prices are geared up for long term membership, so we reccommend to get the best deal to take the monthly membership.
For how long is the daily pass valid?
The daily pass is valid from the moment you buy it, until 8 AM the next morning. To get maximum value from your daily pass we recommend to come in early. But remember we are open 24 hours a day, however you must sign up before 6pm.
Is there a safe place to store my laptop in case I want to go to the beach and come back later?
Yes, we have safety lockers at KoHub that can be used during the day. These are not permanent or overnight lockers and have to be cleared out by the end of the day.
Skype and conference facilities
In general we are a peaceful, but “chatty” coworking space. We ask people to respect their neighbours space and to be aware of the volume when talking. If it is a long conversation we generally advise to find a comfortable space to do so.
For Skype calls and meeting areas KoHub has the following:
– Five booths throughout the space that can be used by all members with booking in advance.
– Many indoor areas, we are a large space and we have lots of places to break out for a call.
– Many outdoor areas, easy chairs, Skype Huts, Cafe.
Do I need to reserve a table?
No. We have plenty of space and there is always a chair and desk available.
What is the layout like at KoHub? Are there air conditioning and rooms available?
Do you have and games or fun facilities on site?
We have games in the Cafe area, so you can relax during a working day or organise a fun social event after hours.
We currently have board games, cards, a Nintendo Wii, projector and full-size table tennis (ping-pong).
Why is KoHub more expensive than most other spaces in Thailand and the region?
This question gets asked from time to time. So with full transparency, I would like to explain why:
- We were voted number 7 in the world (out of 4000), from a poll based purely on member reviews. We were number 1 in the whole of Asia in the same poll.
- We invest a lot in your experience, we hire extra local staff whose sole role it is to concentrate on providing an amazing social and community experience here.
- We have to employ a large number of local staff to ensure we can provide everything you need. Our all day kitchen and apartments require Cooks, Barristers, Servers, Receptionists and Cleaners.
- We have our own homemade proprietary membership system, custom designed for you to make you more productive and help to find events and community gatherings.
- We provide a special Island Discount Card (only for active KoHub members) with discounts of between 10-20% on all your regular hangouts and activities. From Dinner and Bars to Diving and Fitness. If you use this every day you will immediately start to recoup your membership fee.
- Island expenses are just simply more expensive for everything. Rent, salary, groceries, etc. Which raises our prices compared with Chiang Mai and Bangkok.
At the end of the day, we are not here to make a profit like some corporate cash cow. As an independent space and we are carefully priced in a way we have to be to survive and make just enough profit to reinvest in our future services and facilities. Good things just cost more to produce.
The harsh reality of spaces is that we struggle to survive financially and keep their quality standards up, we aim to be around for as long as we can and provide the best experience we can, to do this our membership and food prices are balanced just so.
Where are our members from?
We have members from all over the world, at last count from over 80 countries.
Printing, Scanning and Photocopying Service
Scanning, Photocopying and Printing are free for up to five pages per member, beyond this, we charge a small fee for larger jobs of 2 baht per page.
Is Koh Lanta Safe?
Thailand in general is a very safe place to be and within Thailand, Koh Lanta is one of the safest places to stay. Lanta has very low crime rates and mainly non-physical opportunistic attempts, for instance show some caution when leaving belongings on the beach after dark if you are going for a dip in the moonlight.
Obviously nowhere in the world is 100% safe, so please exercise some caution especially when driving scooters around the island.
There are currently 3 visa options for tourists, but please check with your local Thai embassy or online before you arrive, things change all the time and each country has different possibilities.
1. Get a visa exemption on arrival when you fly in to the country you get 30days, by water and road you get 14 days. You can extend your stay by another 30 days by going to Krabi Immigration with 1 or 2 passport photos, a photocopy of your passport (both your back picture page and your stamp and departure card) and a completed form. The cost is 1900 Baht and takes under 30 mins normally.
2. Apply and receive a (2+1, total 3) month tourist visa before arriving in Thailand. You can do this at your local Thai embassy. The Visa needs to be renewed before the end of the second month at Krabi immigration, which is a quick painless process. You can stay for a total of 90 days.
It is possible to leave the country and travel to a place like Penang to get a new 2+1 visa, whether you can get this or not depends on the immigration office, please double check online for the latest Visa information, Thai Visa is a good starting point.
3. Apply for the 6 month tourist visa in your home country before arrival at your local Thai embassy, this is a more complex process as they sometimes need to check financial situations.
Every time you check-in anywhere in Thailand (hotel/Airbnb/apartment/friend) it is important you make sure you give your passport and ask them to check you in with immigration. There is a simple and painless online system, so most places can and normally do it when you arrive.
If your accommodation doesn’t ask for your passport copy then they cannot report you. Then you should ask them to do so.
Most hotels are on the online system and will do this as part of their process, but if they are not on the online system then you can download and use a TM30 form. It is also your responsibility to inform your hotel/landlord when you stay somewhere else (even for one night) and return, so they can re-check you in. If you leave the country and are not registered correctly then you might be liable for a small fine (around 1800 baht).
At KoHub Apartments we always report correctly, but please inform us if you leave and come back during your stay so we can check you back in to avoid any problems.
Where Can I exchange Money on Koh Lanta?
You can exchange foreign currency at one of the at least four banks on Koh Lanta, two in Saladan, one in Klong Dao and one in Long Beach.
How much is long term accommodation on Koh Lanta?
In the high Season: 6,000 (basic fan) – 40,000 (Modern Villa/Condo with pool & A/C etc) In the Green Season: Everything is about Half the price of High Season and available!
We can help with finding short and long term accommodation, talk to KoHub’s Polly. She can arrange almost anything out on the island you need.
How Much does a Scooter cost to rent on Koh Lanta?
Scooters are readily available all over the island. Make sure it has registration, licence & insurance. Daily rates are typically 200-300 baht a day (3,500-5,000/month). Honda Wave/Dream’s are your safest bet for old bikes, with regular servicing they seem to last forever!
We can arrange bikes for you here as well, contact KoHub’s Polly and she can help you out.
Koh Lanta Seasons
Green Season (May – Oct)
This time of year things quite down, the wind changes direction and with it brings some rain to the whole Andaman coast form the Indian ocean.
The whole island transforms from dry and dusty to wet and lush green.
Accommodation prices drop and some great apartments and villas become available to rent at amazing value!
This is potentially a great time of year for someone who wants good value for money living on a tropical Thai island, if you want less distractions to work and don’t mind a day of rain here or there!
KoHub will be open, so there will plenty of fellow KoHubbers around. Also you can get the whole beach to yourself!
Dry Season (Nov – Apr)
Things start to pick up in high season, the weather will slowly start to change and by November we will see endless days of glorious sunshine.
With the weather brings tourism – room prices will rise and availability will drop, making it harder to find a good deal.
There is always somewhere to stay if you have the budget and some good local bargains can be found.
October/November is a good time to turn up to find a long term apartment deal, especially for those that want to stay for many months through high season.
Peak Season (Dec – Jan)
For a few weeks, especially Christmas and New Years Koh Lanta becomes very busy, finding a place to stay can be hard at this time, so book ahead It’s still a fun time of year to be on the Island, however if you plan to be here over this period for a long stay, make sure you find a place early. Options can be limited.
KoHUB stays open all year round.
Where to Shop on Koh Lanta?
There are 7-11’s all over the island and many local shops.
- Lanta Mart in Saladan: Offering the greatest range of products on the island.
- The ‘Freezer Shop’ on the left hand side driving to Saladan from Klong Dao: They have many frozen products, both local and some imports.
Mobile SIM cards and 3G on Koh Lanta
There are a few carriers on the island we recommend True (3G) and AIS (One To Call 3G). Depending on where you are on the island you will get different reception. Every year they fill the small gaps, but in general one of the two will get a good reception for keeping in contact. 3G plans in Thailand are bandwidth limited. Both AIS & True you can obtain SIM cards on the island very cheap (approx 100 Baht?), then you can pre-pay for 3G per month. See the provider websites for more details. Keep an eye on usage, because when you run out, they will knock you down to 0.1G! Still at those prices it is very affordable. AIS One To Call True Move 3G
What's the cost of food on Koh Lanta?
We have a full menu at KoHub. We use high-quality ingredients and good portions. Our Thai meals are around 100-160 baht per person.
I would like to know what activities I can do on Koh Lanta, who should I ask?
KoHub runs regular activities and everything can be arranged here by talking with the staff we can arrange single and group activities. You can also email polly to help.
How do I get from the Krabi airport to Koh Lanta?
You can take the shared minivan from the airport which costs approximately 400 THB. You can purchase the ticket in the arrival hall at Krabi airport. The minivan departs every hour.
If you would like a more comfortable transfer, or you are arriving after 4pm at Krabi airport, we can organize a private pick-up for you. The price is 2,500 THB for a private taxi. Email us for more details.
Flights to Thailand
Our team are constantly monitoring the flight deals out there and we have found some amazing deals if you book now
I have a family or children, what are the facilities like on Koh Lanta?
Thailand and Koh Lanta is a very child-friendly island and country.
We have Swedish School and an International School.
There is a nice group of ex-pats here as well that have their own facebook group, they arrange meetups for their children.
Finding child and babysitters is very easy to do as Thai people are naturally very family orientated and loving and caring for others children.
Where are the local markets in Koh Lanta
Each day the local market moves, here is a list of where it is each day:
Monday- Klong Dao
Tuesday – on the crossing road to Khao Yai restaurant
Wednesday – under the bridge to Lanta Noi
Thursday – Pra Ae (near relax bay)
Friday – on the crossing road to Khao Yai restaurant
Saturday – Saladan
Sunday – Old Town (special morning market)
Every market starts at around 1-2 PM
Only Sunday market is a morning market.
All inclusive packages and accommodation
Do I need to book the all-inclusive package in advance?
Yes, our packages are very popular and book up well in advance. For all low-mid season bookings, we recommend booking at least in one month in advance, for High Season we recommend booking as far in advance as possible. Send us an email at email@example.com with your inquiry and we will come back to you as soon as possible!
Where is the KoHub apartment located?
The KoHub apartments are located approximately 15 minutes walk (2 mins by scootre) from KoHub
See here on Google
I would like to stay at the KoHub apartments but I do not want a package, is that possible?
The KoHub apartments are only rented out as a part of the package.
I bought a package and I am staying at the KoHub apartments, is it ok if my partner stay there with me?
Yes, you may have your partner stay with you at the apartments. However, they will have to pay extra for food and coworking if they want to come to KoHub with you.
What kind of food is included in the package?
Two meals a day are included in the package. You can pick any meal you like from our menu.
We serve delicious healthy and authentic Thai dishes, breakfasts, classic western food, healthy Full Vegan and Vegetarian menus and even low carb menus!
We also serve fresh coffee, smoothies and fresh juices.
Our menu is varied and large enough for you to sample the best of local Thai cuisine.
We have many vegetarian and some vegan options. Most of our food can be ordered with Chicken, Vegetable or even Tofu.
The kitchen is open between the hours of 8 am to 5:30 pm and all the food can be ordered at your laptop and served directly to your desk in our space.
For more read here.