Privacy Policy

This privacy policy explains how KoHub ( use any personal information we collect about you when you use this website and membership system.


  1. What information do we collect about you?
  2. How will we use the information about you?
  3. Marketing
  4. Access to your information and correction
  5. Cookies
  6. Other websites
  7. Changes to our privacy policy
  8. How to contact us

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, update membership details, provide feedback and participate in competitions. Website usage information is not collected using cookies.

We do not collect and store credit card information that is used by our third-party merchant processors.

We collect some temporarily stored hardware data for authenticating, monitoring WiFi performance and problems.

We might be required to collect router logs to comply with local government security laws, however they will not be used in any other way or given to anyone without a legal reason to do so.

If chat is enabled and utilised then any content data will be encrypted and stored for your own and the receiver(s) historical record only, it is never given to a third party or seen by anyone but yourself and the receiver(s) of the message. This data can be viewed and deleted by you in the account at anytime here.

How will we use the information about you?

We collect information about you to process your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our group of companies so that they may offer you their products and services.

KoHub will not share your information for marketing purposes with companies outside KoHub. In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies.


We would like to send you information about products and services of ours and very occasionally other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of KoHub.
If you no longer wish to be contacted by KoHub, you can:
A. Remove yourself at anytime from our email mailing list here.
B. Unsubscribe from our members notification system emails here.
C. Unsubscribe from our members event emails here.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this we b page. This privacy policy was last updated on 17 May 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you by our contact form at the bottom of every page.

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